This presentation describes five specific ways for a tester to build and keep credibility. Each credibility building practice will be reinforced by case study examples of actual success stories. Topics covered include how to build trust over the long term, creative ways to document test findings, the importance of timing in presenting test findings, the importance of knowing the type of information your audience and stakeholders value, eight credibility killers to avoid, and how to rebuild credibility once it is lost.

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• Administrator: Admin User
• Teacher: Randy Rice